The status of most cases may be checked online, including:
Air travel complaints
Accessibility complaints
Rail and marine complaints
This provides the most up-to-date information available about your case status.
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Case status tool
Privacy note:
Personal information and details that you submitted about your case will not be displayed.
Air travel complaints:
We continue to receive a high number of air travel complaints and there will be a delay before your case can be processed. We assure you that the wait time will not affect the outcome of your case review.
